Accessibility Problem with Popup Windows

scary Jack-in-the-box toy isolated on a white backgroundDo you have a survey popup on your home page that automatically opens?

WCAG 2.0 bans all popup windows without explicit alert beforehand (WCAG 2.0 through Level AAA – 3.2.1 On Focus). New windows take the focus away from what the user is reading or doing. This is fine when the user has interacted with a piece of user interface and expects to get a new window, such as an options dialogue. The failure comes when pop-ups appear unexpectedly.

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WCAG 2.1: 118 checkpoints covering A, AA and AAA W3 accessibility guidelines
Section 508: 15 US federal guidelines covered by 55 accessibility checkpoints

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